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  2. Rules summary sheet: Barwon-Darling River Water Source PDF (161k)

    https://water.dpie.nsw.gov.au/__data/assets/pdf_file/0019/325342/barwon-darling-unregulated-rule-summary-sheets.pdf

    14 May 2023: OR. If Section 2 flow has been below 468 ML/d for 150 days. ... OR. If Section 3 flow has been below 450 ML/d for 120 days.

  3. WAMC Engagement Charter – WAMC Pricing Proposal Engagement PDF (614k)

    https://water.dpie.nsw.gov.au/__data/assets/pdf_file/0008/620594/WAMC-customer-engagement-charter.pdf

    30 Oct 2024: The business has a published customer engagement strategy which:. • sets out how it seeks to understand what matters to customers and identifies the outcomes that maximise long-term customer benefit at ... The customer, business and revenue collection

  4. NRAR - Embedding ethics in NRAR's DNA PDF (985k)

    https://www.nrar.nsw.gov.au/__data/assets/pdf_file/0011/367373/Embedding-ethics-in-NRARs-DNA-ethics-framework.pdf

    14 Oct 2019: Natural Resources Access Regulator Regulatory Framework, NRAR

    Natural Resources Access Regulator Regulatory Framework, NRAR

  5. Non-residential water efficiency handbook. PDF (9859k)

    https://water.dpie.nsw.gov.au/__data/assets/pdf_file/0005/623084/non-residential-water-efficiency-handbook.pdf

    22 Oct 2024: 9Non-residential water efficiency programs handbook. Improved and collaborative relationships with business customers. ... Tips for approaching business customers. • Make the business customer priorities the focus over the water utility’s priorities.

  6. WAMC Engagement Outcomes Report PDF (3422k)

    https://water.dpie.nsw.gov.au/__data/assets/pdf_file/0009/620595/WAMC-customer-engagement-outcomes-report.pdf

    30 Oct 2024: consultation insights such as engagement outcomes reports and voice of customer research, and then validating these insights with customers. • ... Customer service and information priorities. More accurate and timely water information to support

  7. Water industry showcase day toolkit PDF (2919k)

    https://water.dpie.nsw.gov.au/__data/assets/pdf_file/0008/610694/water-industry-showcase-toolkit.pdf

    17 Apr 2024: A resource to assist local water utilities to plan and hold a water industry careers event

    A resource to assist local water utilities to plan and hold a water industry careers event

  8. ICT and Data Services Schedule PDF (233k)

    https://water.dpie.nsw.gov.au/__data/assets/pdf_file/0012/558867/ict-and-data-services-schedule.pdf

    12 Apr 2023: Resolution (Target). Examples. Low priority. 24 hours 90% of Incident Requests resolved within 5 Business Days. ... Resolution. (Target) Examples. Low priority. 24 hours 90% of Incident Requests resolved within 5 Business Days.

  9. Environmental benefits assessment – Waterbirds. Phase 2 – Project… PDF (6319k)

    https://water.dpie.nsw.gov.au/__data/assets/pdf_file/0007/559546/waterbirds-murray-river-report.pdf

    21 Nov 2022: 1999-2021) in relation to cumulative river flows 180 days preceding the surveys. ... ML/day. Y15D25 (Current) 25, 000 15, 000. Y25D25 25, 000 25, 000.

  10. Natural Resources Access Regulator—privacy management plan PDF (633k)

    https://www.nrar.nsw.gov.au/__data/assets/pdf_file/0005/367376/NRAR-privacy-management-plan-2020.PDF

    12 Oct 2020: Breach of privacy and data breach notifications. 24. 10. Complaints and internal reviews. ... managed by the NSW Government’s Customer Service cluster. Complaints made through.

  11. Summary of final business case - Broken Hill Long-Term Water Supply… PDF (997k)

    https://water.dpie.nsw.gov.au/__data/assets/pdf_file/0011/143030/Broken-Hill-long-term-water-supply-solution-summary-of-final-business-case.pdf

    22 Oct 2017: This Summary presents critical elements of the Broken Hill Long-Term Water Supply Solution Final Business Case dated 31 March 2016 (the Final Business Case) and analysis of the full range of options. Together these underpinned NSW Government’s

    This Summary presents critical elements of the Broken Hill Long-Term Water Supply Solution Final Business Case dated 31 March 2016 (the Final Business Case) and analysis of the full range of options. Together these underpinned NSW Government’s

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