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ICT and Data Services Schedule PDF (233k)
https://water.dpie.nsw.gov.au/__data/assets/pdf_file/0012/558867/ict-and-data-services-schedule.pdf12 Apr 2023: Unless otherwise agreed between the parties, any third-party suppliers engaged by a Service Provider will be engaged under the NSW Government ICT Services Scheme. ... Data Services means services which involve the relevant Service Provider:. (a)
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Roles and responsibilities agreement PDF (1038k)
https://water.dpie.nsw.gov.au/__data/assets/pdf_file/0003/389100/roles-and-responsibilities-agreement.pdf24 Jan 2022: Purchase Order means a document titled "Purchase Order" issued by the Requesting Party to the Service Provider in connection with a Service Contract formed in accordance with clause 6.2. ... party (Service Provider) that the parties agree are Additional
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Water Industry Handbook DOCX (2001k)
https://water.dpie.nsw.gov.au/__data/assets/word_doc/0006/499299/Water-industry-induction-handbook-for-decision-makers.docx24 Sep 2024: the levels of service for town water services, based on your customers’ needs, preferences and ability to pay. ... This important clause means you need to be satisfied that every decision you make in your role related to water supply and sewerage
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Water Industry Handbook PDF (748k)
https://water.dpie.nsw.gov.au/__data/assets/pdf_file/0007/499300/Water-industry-induction-handbook-for-decision-makers.pdf19 Sep 2024: the levels of service for town water services, based on your customers’ needs, preferences and ability to pay. • ... This important clause means you need to be satisfied that every decision you make in your role related to water supply and sewerage
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Schedule 5: Services PDF (1871k)
https://water.dpie.nsw.gov.au/__data/assets/pdf_file/0008/491561/schedule-5.pdf20 Jan 2022: Relevant WaterNSW Services. (a) The parties acknowledge and agree that: (i) for the purposes of clause 5.5(a) of the Roles and Responsibilities Agreement, their. ... contemplated in paragraph 4(b) below, and clause 5.6 of the Roles and Responsibilities
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Customer Service Charter | NSW Government Water
https://water.dpie.nsw.gov.au/about-us/contact-us/customer-service-charter9 Apr 2025: Our Customer Service Charter outlines our commitment to upholding the highest standard of customer service excellence.
Our Customer Service Charter outlines our commitment to upholding the highest standard of customer service excellence.
Our Customer Service Charter outlines our commitment to upholding the highest standard of customer service excellence.
Our
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WAMC Engagement Charter – WAMC Pricing Proposal Engagement PDF (614k)
https://water.dpie.nsw.gov.au/__data/assets/pdf_file/0008/620594/WAMC-customer-engagement-charter.pdf30 Oct 2024: Seek views and preferences on: • services • service improvements • preferred investment. ... WaterNSW. The department. Activity Summary of activity/service Responsible agencies. Business and customer services.
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Discussion Paper on the Productivity and Equality Commission’s Review … PDF (412k)
https://water.dpie.nsw.gov.au/__data/assets/pdf_file/0009/621576/discussion-paper-on-the-productivity-and-equality-commissions-review-of-alternative-funding-models.pdf21 Oct 2024: o Under a CSO funding mechanism, LWUs will have discretion on using funding efficiently on capital and operational expenditures, subject to a service level agreement. • ... Predictability would be achieved by clearly stipulated funding duration and
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WAMC Engagement Outcomes Report PDF (3422k)
https://water.dpie.nsw.gov.au/__data/assets/pdf_file/0009/620595/WAMC-customer-engagement-outcomes-report.pdf30 Oct 2024: Seek views and preferences on: • services • service. improvements • preferred. ... Other non-licensed customers were selected by external service provider, SEC Newgate – rather than by staff of the WAMC agencies – so that across the working
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Water Management (Water Supply Authorities) Regulation 2025 PDF (677k)
https://water.dpie.nsw.gov.au/__data/assets/pdf_file/0006/626721/water-management-water-supply-authorities-regulation-2025.pdf5 Mar 2025: Water Management Act 2000
Water Management Act 2000